A Complete Failure of Leadership in a Bank Too Big to Fail

A Complete Failure of Leadership in a Bank Too Big to Fail

When John Stumpf, Chairman and CEO of Wells Fargo, appeared before the Senate Finance Committee recently, he represented a forlorn and distracted leader some distance from the financial expert who was summonsed to Washington eight years ago by Alan Greenspan to help...

Selected Any Great Leaders Recently?

The candidates we assess for top-level executive leadership positions are invariably intelligent, socially sophisticated professionals. They sport impressive resumes, impeccable references, have attended the world’s best business schools, and command a depth and...

Why Jack Zenger is Almost Certainly Wrong

On November 14th 2013 Jack Zenger, co-Founder and CEO of Zenger Folkman, published an article in Forbes entitled“Why Gallup’s 70% Disengagement Data is Wrong.” This disappointing article is misguided on so many levels and contributes little to the pursuit of...

The Executive Feedback Challenge

An otherwise competent CEO I advised struggled with giving appropriate feedback. His natural character and personality made it difficult for him to say exactly what he thought and his verbal messages were either obtuse or “sugar coated” in a way that left the...